About

I have worked in retail for over 20 years, this blog is my observations on working in the sector and interactions with the customers both good and bad, and how I can improve the customers attitude to us as sales assistants and therefore our attitude to the customer

Through the course of writing this blog you may figure out which retailer I work for, this blog in no way represents any of their views or is about them as an employer, I have worked in retail for twenty years in a number of areas of retail and different sized stores and companies, examples may be taken from any of these jobs.